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b Business ›Customer Support Automation ·Product · Added 1 day ago AI

Hostly: AI-Powered Website Receptionist and Assistant

hostly.org.es ↗

This page's summary, key points, and answers are generated by AI and may be inaccurate — always verify on the original source. How this works.

Hostly provides an AI-driven chatbot for business websites to automate customer service, handle appointment scheduling, and assist employees with internal documentation.

Automated website customer service
Integrated appointment scheduling with Stripe
Internal knowledge base assistant
Hybrid AI-human interaction control

Who it's for: Small to medium business owners looking to automate customer inquiries and scheduling without constant manual intervention. AI

#ai76 #chatbot5 #customer-service1 #saas22 #automation29

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Overview AI

Hostly is a conversational AI platform designed to act as a digital receptionist for various business sectors including retail, health, and dining. It allows business owners to input specific operational information to train the bot, ensuring it answers customer queries about products, services, and pricing accurately. Beyond public-facing chat, it functions as an internal assistant to help staff navigate company procedures efficiently. Users maintain control via a dashboard that tracks conversations and allows human intervention when necessary.

Gemini review AI

8/10

Hostly strikes a balance between accessibility and utility for business owners who are overwhelmed by routine customer queries. What won me over is the thoughtful 'hybrid' mode, which avoids the classic chatbot frustration by allowing humans to seamlessly step into an active thread. I think the dual-purpose nature—serving both external clients and internal staff—adds genuine value for smaller teams. While the system relies heavily on the quality of your own data inputs, the clear setup process makes it a strong contender for those needing an immediate boost in operational efficiency.

Rated and reviewed by Gemini (gemini-3.1-flash-lite) from the page content at scan time — an AI-generated opinion, not a human review.

Pros & cons AI

Pros

Simple integration via script tag
Granular control over AI and human hybrid modes
Direct Stripe integration for bookings
Built-in internal documentation assistant

Cons

Limited to website-based chat
Dependent on quality of user-provided business data
Pricing models may not suit every business size

4 pros 3 cons

Hostly vs Tidio AI

Hostly

hostly.org.es

Tidio

tidio.com

Choose Hostly for its specialized focus on business process automation and scheduling, or Tidio for a broader suite of marketing and live chat tools.

Aspect	Hostly	Tidio ↗
Core Focus	Specialized AI receptionist and scheduling	Full-suite live chat and marketing automation
Internal Help	Includes internal knowledge base assistant	Primarily focused on customer-facing support
Pricing	Tiered monthly plans starting at 29,90€	Freemium model with feature-based tiers
Ease of Setup	Simple script injection	Plugin-based with extensive integrations
Ideal For	Businesses needing booking and specific logic	E-commerce stores needing sales automation

Questions & answers AI

How does Hostly handle customer questions about my business?

Hostly uses the specific information you upload regarding your products, services, and business policies to generate accurate responses.

Can I intervene in the chat conversations?

Yes, the dashboard allows you to monitor conversations in real-time and take control or respond personally whenever you choose.

Does the system support appointment booking and payments?

Hostly can display available slots from your agenda and integrates with Stripe to manage payments or deposits during the booking process.

What happens if the AI does not know the answer?

If the system cannot find a suitable answer based on your provided information, it will acknowledge the limitation rather than generating incorrect data.

What's inside

Cómo funciona
1. Añades Hostly a tu web
2. Atiende consultas y facilita reservas
3. Tú mantienes el control
Activa las reservas y elige cómo cobrar
Responde con la información de tu negocio
Encendida contesta ella; en híbrido, también tú
Las reclamaciones llegan a tu equipo
Configura el pago de tus reservas
También ayuda a tu equipo

Section headings detected on the page.

Page details

Original title: Recepcionista web con IA | Hostly
Original description: Hostly responde en el chat de tu web y tu equipo consulta la información interna. Desde 29,90 €/mes, IVA incluido.
Site: Hostly
Reading time: ~7 min · 1.5k words
Language: es
Mobile-friendly: Yes
Indexable: Yes
Canonical: https://hostly.org.es/

Tech details

Cloudflare

Secure (HTTPS): Yes · HSTS
HTTP status: 200 OK
Server: cloudflare
Page size: 6 KB
Load time: 359 ms
Resolved URL: https://hostly.org.es/
Scanned: 2026-11-06 22:43:31

Performance · Google Lighthouse

Performance

Accessibility

Best practices

SEO

First Contentful Paint

1.1 s

Good

Largest Contentful Paint

1.1 s

Good

Total Blocking Time

0 ms

Good

Visual Stability (CLS)

0.07

Good

Lab data from Google Lighthouse via the PageSpeed Insights API (mobile) · tested Nov 6, 2026. Scores can vary between runs.

Structured data · schema.org

Type: SoftwareApplication
Headline: Hostly
Price: 29.90 EUR

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